About Harmony Hearing

As an Independent Perth family owned and operated Audiology practice, Harmony Hearing is proud of its freedom to offer the latest technology from all world leading manufacturers. To emphasise we are not the retail arm of a hearing aid manufacturer like most providers in Australia.

Our practice has a supply with numerous world leading manufacturers including Oticon (William & Demant), Phonak & Unitron (Sonova), GN Resound, Siemens (Sivantos), Widex, Starkey and Bernafon.

Audiologist’s at Harmony Hearing strive to provide a personalised hearing rehabilitation program. This often includes matching the best hearing aids or assistive listening device to each individual’s unique hearing levels, communication needs, lifestyle conditions, style preferences and budget. Generally we find that Oticon and Phonak are two world leading manufacturers we attain some of the best outcomes with and so will often recommend hearing aids and products from these manufacturers.

If you are interested in a particular manufacturer’s product your interest will be facilitated. You and your clinician can collaboratively explore the merits of and trial the products to determine whether they are a comprehensive solution for your needs.

We wish you all the very best on your hearing health care journey.

Best regards,

Andrew Mackendrick (Audiologist and Business Owner)

Our Beliefs

Our primary sense of hearing is vital for effective communication and our relationships on a daily basis. We believe that a comprehensive professional service should be combined with the best quality assitive devices such as hearing aids. This combination is essential for enhancing communication ability and quality of life. Our holistic thorough service ensures that your investment in hearing aids or other assitive communication devices yields life changing benefits today and for years to come.

People First Practice

Harmony Hearing & Audiology is an independent local Perth family owned and operated practice. Our service is personalised to your needs in terms of consultation, hearing tests and hearing aid trials. You can trial basic to premium hearing aids from a range of leading manufacturers to make an informed decision that best meets your needs and budget. Most of our local competitors are owned by one overseas hearing aid manufacturing company. They use a Top down prescriptive model which places little regard toward your lifestyle requirements and budget.

By really listening to you, our Audiologists carefully match the best quality hearing aids to your lifestyle needs and budget. We coach you over a series of appointments in the effective use and management of your hearing aids. This includes practicing putting them on and off correctly, cleaning and maintaining them. We train you in the effective use of any hearing aid accessories such as remote controls and wireless devices that can connect the hearing aids to your mobile and T.V.

Mastering the multiple functions of modern hearing aids takes practice and proper coaching over time. Our progression of appointments really helps you adapt comfortably to maximise the benefits from your hearing aid investment.

Our Team - Staff Introduction

Our team is committed to excellence in hearing health care. We take the time to get to know your unique lifestyle and communication needs. We will work with you to ensure you attain the best hearing care solutions.

As stated in our mission statement, we strive for a balanced approach to both hearing loss prevention as well as rehabilitation. Having come from a Sport Science and Education background, Andrew has always encouraged health preserving practices or preventative medicine. This applies directly to hearing conservation. According the World Health Organisation (WHO) “hearing loss is the world’s most preventable disease.”

Audiologist: Andrew Mackendrick

“Our team has a view to improve relationships and quality of life for people who live with hearing loss.

Our mission is to provide the latest hearing technology and personalised caring service to our clients.

We value care, competence and commitment. We are happy to work with you to help improve your ability to hear and communicate.”

Qualifications:Bachelor of Science (ECU), Graduate Diploma of Education (ECU) & Masters of Audiology (UWA).

After completed his schooling at Scotch College Andrew went on to complete studies in Sport Science, Education and Audiology. He has a passion

for both preventative as well as rehabilitative practices in hearing care. His parents work in the hearing health industry with his father being a practicing Ear, Nose and Throat Specialist (Otolaryngologist).

With numerous years experience working for state and national companies in providing the Commonwealth hearing services programme, Andrew has helped resolve the hearing and communication problems of a diversity of clients where effective communication is essential for their work and general lifestyle.

Andrew previously worked as an Educational Audiologist at the Western Australian Institute for Deaf Education (WAIDE). The experience of working with deaf and hard of hearing children reinforces the importance for functional speech in noise tests that simulate the learning space environment. Such hearing tests provide meaningful feedback as to how the effectively the child is following speech in the learning environment. They also enable us to monitor how effectively hearing aids or listening skill programs are at improving the individuals ability to follow speech in their typical learning or work environments.

Tony Mathers (Audiologist)

Tony became an Audiologist in 1994 after working as an electronic technician for many years and then completing an Honours degree in Psychology and post graduate training in Audiology at Curtin University.

He has worked in many diverse areas in clinical practice over 20 years covering both Adult and Paediatric diagnostic and rehabilitative audiology. He has specialised in both local and rural and remote audiology where his clinical work has taken him from Esperance to Derby and many sites in between. He also specialised in central auditory processing disorders.

He has had an active role in supervising upcoming clinicians through the Masters program and has lectured in Audiology at UWA.

Over his twenty years he has worked at many of the large service providers and hospitals: Australian Hearing, Lions Hearing, Audioclinic and Bloom. Through his practice he has developed expert knowledge of all of the major hearing aid brands.

Tony moved to our small independent company because it gave him the freedom to select the most appropriate device for his clients, something he felt was missing with the majority of the larger clinics that are owned by hearing aid manufacturers.

Administration: Rachel Mackendrick

Rachel is our friendly administration assistant and receptionist. She has managed a hair salon and gymnasium in the past. She is bright, enthusiastic and passionate about the hearing health industry.

“Growing up I saw my Nan struggle with her hearing loss. She always put it down to loud noise from working in the factories without ear protection. They were not aware of the repercussions of not wearing ear protection. Nan has always described her hearing loss as living in a silent world. Nobody should feel alone, isolated, out of touch or helpless. There was a solution. After years of hearing difficulty I saw the great benefits my grandmother attained by seeing an Audiologist who fitted her with quality hearing aids. I am inspired to study in the field myself to help others with their communication goals.”

An Allied Health Care Approach

We develop a professional and courteous relationship with other allied health care professionals including your family doctor. This collaborative method affords us the most appropriate and beneficial approach to your unique hearing health care program. Remaining Independent and locally owned frees us from any single manufacturer and enables us to source the very best of cutting edge technologies to better match your individual needs.

All our local multi-branched competitors are owned by one overseas manufacturer and may purport to offer different options, but inevitably steer you into their own products. Our independence also enables us to offer the very best products at the most competitive prices. We also pride ourselves on offering the most extensive, professional and best value for money aftercare service in the industry. You can rest assured that your hearing health is under the best care available.

Our Audiologists are university qualified with accreditation to provide the governments hearing service program. We specialise in audiological assessments, advanced hearing aid and hearing protective technologies. As a full members of the Audiological Society of Australia (ASA) ongoing professional development ensures our clinicians are up to date with the most recent developments and technologies.

In the Fremantle area and neighbouring suburbs we are the only locally owned independent Audiology practice. We pride ourselves on our unique freedom in being able to provide unbiased advice and guidance without the pressure to adhere to a single manufacturers products and meet high pressured sales quotas. In a climate of intense competition with the local vertically integrated corporate companies we enjoy providing a more personalised, quality and progressive service. Please read as follows some of the major benefits in building a relationship with us on your hearing health care journey.

Advanced Hearing Technologies

It is typical that as we age, hearing loss associated with the aging process, called Presbycusis, occurs. This is usually an inner ear hair cell and nerve related type of hearing loss. We are quite limited medically at this time to remedy this type of hearing loss.

A reduction in the capacity for communication results due to the degradation in hearing acuity. This often results in a breakdown of socialisation and relationships between significant others such as family and friends. It’s not uncommon for people to avoid social settings and become socially isolated. Luckily we have the wonders of modern technology on our side with modern hearing aids being at the pinnacle of technological advancement.

Much of the engine

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